magnolia creek
Admissions
Our admissions team is committed to making your transition into treatment as seamless and stress-free as possible.
Deciding to seek treatment for an eating disorder can feel overwhelming. Finding the proper care shouldn’t be. Our compassionate admissions team is here to listen, answer questions, and ensure a smooth and supportive transition into our peaceful and safe residential setting — while helping you maximize your insurance benefits.
Please Note:
Magnolia Creek does not accept Medicaid or Medicare.
Take the first step towards healing.
You’re not alone in your journey to eating disorder recovery. Hear from our AVP of Admissions on how the Magnolia Creek admissions team works to remove the uncertainty that may surround entering treatment.
The Admissions Process at Magnolia Creek
We’re here to make your first steps into treatment as stress-free as possible so that you can focus on healing. Here’s what to expect during the admissions process:
1. Your first call
You’ll connect with a caring admissions specialist who will gather information about your history, needs, and goals to determine if Magnolia Creek is the right fit for you.
2. Insurance + payment review
Our team will verify insurance benefits and review available payment options to provide clear guidance on next steps.
3. Pre-admission clinical assessment
We will complete a pre-admission assessment to ensure we understand your unique needs and can recommend the most appropriate level of care.
4. Admission + travel coordination
Once clinical and financial steps are complete, we’ll schedule your admission and help you coordinate any necessary travel details.
5. Arrival + warm welcome
When you arrive, our team will greet you, finalize your paperwork, and assist you in getting comfortable on our tranquil campus.
6. Begin your journey to healing
You’ll meet with our clinical and nursing teams to complete your intake and begin personalized care — the first step on your path to recovery at Magnolia Creek.
Flexible payment options
At Magnolia Creek, we’re committed to making exceptional care accessible. Our admissions team provides upfront insurance verification and helps you understand your financial responsibility based on your specific plan.
We accept most major insurance providers, work with select out-of-network plans, and offer reduced rates for private-pay clients. Please note that we do not accept Medicaid or Medicare.
In-network insurance providers:
- Aetna
- Behavioral Health Systems
- BlueCross BlueShield (BCBS)
- Cigna
- Humana
- Multiplan
- PHCS
- Quest Behavioral Health
- TRICARE (certified non-network)
- VIVA Health
We offer reduced daily rates for clients opting to pay privately.
We accept most major medical + behavioral health commercial insurance, with treatment rates varying based on the level of care.
The daily rate for residential treatment includes all clinical, educational, psychiatric, and behavioral services, 24/7 nursing, meals, and housing.
Voices from Our Community
"My time at Magnolia Creek was incredibly valuable, and I readily reentered the world due to the skills and resources I gathered here."
FAQs
Admissions at Magnolia Creek
What should I expect when I call Magnolia Creek to inquire about treatment?
When a potential client or family member reaches out, a member of our admissions team will gather the following information:
- Basic demographic information (name, age, phone number, and location)
- Current symptoms and behaviors, as well as any recent events that prompted your call
- Any current or recent treatment experiences
- Immediate risk factors, such as self-harming behaviors, suicidal thoughts, aggression or violence, substance use concerns, and medical issues
If our admissions expert identifies an immediate safety or health risk, they may recommend seeking emergency services or a higher level of acute care.
After providing an overview of our residential treatment and partial hospitalization programs, our team will answer any additional questions you may have about treatment and programming. If you’re interested in moving forward, we’ll verify your insurance benefits, share an estimated cost of care, and schedule an intake assessment to determine the most appropriate level of care. For local callers, we’re happy to arrange a tour of our campus.
How will Magnolia Creek determine what level of care I need?
What can I bring to treatment?
We recommend bringing a limited amount of clothing and personal items and leaving valuables at home. Clients may bring two small suitcases or one large suitcase. Each individual is provided with a bed, dresser, closet space, hangers, linens, towels, internet-connected computers, and phones with long-distance access. A bedside table is also available to store small valuables securely.
Clients in our residential program do not have access to their cell phones during treatment, but will regain access once they transition to the partial hospitalization program (PHP). Please bring your phone charger, as it will be needed during PHP.
Household items, including soap, paper towels, toilet paper, and laundry detergent, are provided during residential treatment. PHP clients are responsible for purchasing their household supplies and any food consumed during non-program hours.
As Magnolia Creek is a community living environment, we take cleanliness and safety seriously. All clothing, pillows, and blankets brought from home will be dried on a hot setting for 30 minutes upon arrival. Items that cannot go through the dryer must be sealed in a separate bag and stored for 24 hours. Please also bring a change of clothes, as the outfit you arrive in will be put through the dryer.
Other items to bring:
- Identification card (e.g., driver’s license), insurance card, pharmacy card, and a credit card (required by Turenne Pharmaceuticals for medication expenses)
- Prescription medications in original containers (at least a 7-day supply)
- Over-the-counter medications in sealed, unopened packaging
- Up to $200 in spending money for personal items (not needed for adolescent clients)
- Stamps, envelopes, cards, books, and music, including portable devices and chargers
- Seasonal clothing: tennis shoes, sunglasses, a lightweight jacket or sweater (warm months), a heavy coat or jacket (cooler months), and modest clothing for religious outings if desired
- Tobacco use: Cigarettes are allowed during designated smoke breaks. Only sealed tobacco products are permitted; opened or unsealed items will be discarded or stored in luggage. Vape pens, e-cigarettes, and other tobacco products are not allowed.
What should I expect on my first day?
Upon arrival, you’ll meet with a member of our admissions team to complete paperwork, receive a client handbook, and get a welcome bag with therapeutic books and a Magnolia Creek t-shirt. A therapist will then meet with you to assess for suicide and safety risks and help develop a personalized safety plan.
When does therapy begin, and what kind of therapy is it?
Therapy begins early in your stay with a focus on creating a collaborative, individualized recovery plan. Our holistic program addresses medical, nutritional, psychological, spiritual, and behavioral needs.
Initially, you’ll meet with nursing staff, a psychiatrist, your primary therapist, a dietitian, and a family therapist to complete assessments and identify your therapeutic goals. As these assessments conclude, your treatment plan begins to take shape. You will then participate in daily psychoeducation and process groups tailored to your needs.
To learn more about our therapies and treatment methods, click the button below.
What should I expect from the dietitian when I arrive?
Renew your hope at Magnolia Creek.
Begin your journey toward a healthier, more hopeful future. Contact us today or complete our form to connect with an admissions specialist who will guide you to the right program. Healing is just a call away.
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